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How Canada Life is supporting you during COVID-19. Learn more

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How we handle claims

The claims process will depend on whether you have coverage through your employer or advisor. Here’s everything you need to know about how to submit a claim and what will happen afterwards.

Important notice

As of Jan. 1, 2020, The Great-West Life Assurance Company, London Life Insurance Company and The Canada Life Assurance Company became one company – The Canada Life Assurance Company. It will take some time to update our websites, materials and forms, so until we’re done, all references to Great-West Life or London Life are to be understood as referring to The Canada Life Assurance Company. 

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